Injury Pharmacy FAQ: Workers' Comp & Car Accident Prescriptions

MedStork Rx is a specialty injury pharmacy in Garland, Texas. Since 2020 we have filled prescriptions for people hurt on the job with a Texas workers' compensation claim and for people injured in car, truck and motorcycle accidents, and we deliver their medications across Dallas–Fort Worth and Texas.

Our pharmacy is at 1413 E Interstate 30, Ste 6, Garland, TX 75043, just east of Dallas. We're open Monday through Friday, 9 AM to 5 PM. Because we deliver, most patients never need to visit in person. Get directions.

No. MedStork Rx is not a traditional retail pharmacy. We focus on injury-related prescriptions for patients with a Texas workers' compensation claim or an injury from a car accident or other personal injury.

Yes. MedStork Rx is a licensed pharmacy based in Garland, Texas. You can view our licenses on our state licenses map.

Yes, se habla español. Several MedStork Rx team members are bilingual and can help with prescriptions, claim questions and delivery in Spanish. Spanish speakers can also visit our Farmacia en Dallas page.

A workers' compensation pharmacy fills prescriptions for employees injured on the job and bills the employer's workers' comp insurance carrier instead of the patient. MedStork Rx is a Texas workers’ comp pharmacy that verifies the claim and coordinates with the adjuster and treating doctor.

Yes. We fill prescriptions for injured employees with Texas workers' compensation claims regulated by the Texas Department of Insurance, Division of Workers' Compensation (TDI-DWC). We work with adjusters, case managers and treating doctors to get medications approved and delivered.

Generally, no. In Texas, pharmacies bill the workers' comp insurance carrier, and state rules prohibit billing the injured employee for covered workers' comp pharmacy services, with limited exceptions under the Texas Labor Code. We verify your claim before delivery and tell you right away if there's a coverage issue. TDI-DWC pharmacy rules.

Yes. According to the Texas Department of Insurance, injured employees may fill prescriptions at the pharmacy of their choice if that pharmacy accepts workers' compensation. Carriers and networks can't require you to use a specific pharmacy.

Have your claim number, insurance carrier, adjuster's name, date of injury, employer and treating doctor's contact information ready. If you're missing something, call (214) 484-6641 and we'll help you find it.

Texas uses a closed formulary for injuries on or after September 1, 2011. Drugs with an "N" status in the Official Disability Guidelines, and most compounded drugs, need preauthorization from the carrier. If yours does, we work with your doctor and the carrier so your treatment isn't held up longer than necessary.

Report a work injury to your employer within 30 days. You have one year from the date of injury to file a claim (Form DWC-041) with TDI-DWC. Missing these deadlines can put your benefits at risk.

Yes. Workman's comp, work comp and workers' comp all mean workers' compensation. An injured workers pharmacy, a pharmacy for injured workers and a workers' comp pharmacy are the same kind of pharmacy.

Yes. We fill prescriptions for patients injured in car accidents, truck and 18-wheeler wrecks, motorcycle crashes, rideshare and pedestrian accidents, and other personal injuries. Your accident-injury doctor can e-prescribe or fax to us. Learn about our car accident pharmacy.

It depends on your situation and your coverage. Texas auto policies include Personal Injury Protection (PIP) unless it was rejected in writing, and some drivers also carry MedPay. Both can pay medical expenses from a crash up to the policy limit. Call (214) 484-6641 and we'll go over your options before we fill anything.

Yes. Adrenaline can hide pain, and injuries like whiplash, concussions and back injuries can show up hours or days after a crash. Seeing a doctor promptly protects your health and creates a medical record of your injuries.

Depending on your injuries, doctors often prescribe anti-inflammatories, muscle relaxants, topical pain relievers, nerve pain medications, antibiotics for cuts or road rash, and post-surgical medications. Your doctor decides what's right for you, and we dispense only what's prescribed.

Get to safety, call 911 if anyone is hurt, move a drivable car out of traffic, exchange names, addresses, registration and insurance information, take photos, get the police report number, see a doctor and notify your insurance company. Spanish speakers can read our step-by-step guide, Qué hacer después de un choque.

Yes. We deliver medications to injured patients throughout Dallas–Fort Worth and North Texas, and we serve patients across Texas. We can deliver to your home or workplace.

MedStork Rx offers same-day and next-day delivery for most medications. Timing depends on your location, when we receive the prescription and claim verification.

Some medications, including certain controlled substances, require identification and a signature at delivery. We'll tell you ahead of time if yours does, so someone can be there to receive it.

MedStork Rx is in Garland and delivers throughout Dallas–Fort Worth, including Dallas, Fort Worth, Arlington, Plano, Irving, Mesquite, Rockwall and surrounding cities. Because we deliver, you don't need to live near the pharmacy or drive while you're injured.

Doctors can e-prescribe to MedStork Rx through their EMR or fax prescriptions to (800) 616-2026, where permitted by law for the medication prescribed. Setup takes less than two minutes. See our e-Scribe setup page.

MedStork Rx's NPI is 1518580422. Our address for e-prescribing is 1413 E Interstate 30 Ste 6, Garland, TX 75043, phone (214) 484-6641, fax (800) 616-2026.

Yes. Adjusters, nurse case managers and treating providers can call (214) 484-6641 for prescription status, authorization questions and delivery updates on workers' comp patients.

Yes. Call us or submit the request form with your current pharmacy's name, and our team will handle the transfer.

Call MedStork Rx at (214) 484-6641, Monday through Friday from 9 AM to 5 PM. Our team can help with medication instructions, delivery status, refills and claim coverage questions.

MedStork Rx is open Monday through Friday, 9 AM to 5 PM, and closed Saturday and Sunday. You can submit a delivery request online at any time.